Shipping policy
Shipping Policy
Where we ship
We currently ship within the United States only.
Shipping cost
- Free shipping on orders over $25.
- On orders under $25, shipping is calculated at checkout based on your address and the shipping method you choose.
Delivery time
Delivery times depend on the carrier and the shipping method you choose at checkout. Delivery estimates aren't guaranteed, and carrier delays, weather and other events outside our control can affect them.
Your order may arrive in more than one box
Depending on where items ship from, an order can arrive in separate packages on different days. Each package has its own tracking number.
Tracking your order
When your order ships, we email your tracking link. You can also see your order status anytime by signing in to your account at flowerchildnutrition.com/account with your email (we'll send you a one-time code), or by using the link in your order confirmation email.
Subscription orders
Subscription orders ship on the schedule you chose and follow this same policy. See our Cancellation Policy to change, skip or cancel future orders.
Address changes
Please double-check your shipping address at checkout. If you notice a mistake, email support@flowerchildnutrition.com as soon as possible with your order number and the correct address. We'll do our best to update it before your order ships, but once an order has shipped we may not be able to change it.
Lost, damaged or delivered but not received
If your tracking says delivered but you can't find your package, please check around your door, mailbox and with neighbors first, since carriers sometimes mark packages delivered a little early. If your package is still missing, seems lost, or arrived damaged, email support@flowerchildnutrition.com with your order number (and photos, if it's damaged). Our team will look into it and follow up with you.
Bought on Amazon, TikTok Shop or Walmart?
Marketplace orders ship under that marketplace's shipping rules. For tracking or delivery questions, chat with us or email support@flowerchildnutrition.com with your order number and which marketplace you bought from, and our team will help.