Refund policy

Refund Policy

Because our gummies, supplements and other ingestible items are consumable products, we can't accept returns, and you never need to send anything back. Instead, we offer refunds.

Our 30-day satisfaction guarantee

If you're not happy with your order, let us know within 30 days of delivery and we'll give you a full refund on one unit (one bottle or item). There's nothing to return and nothing to ship back.

  • The guarantee covers one unit only, even if you bought more than one, whether in the same order or in separate orders.
  • The guarantee can be used once per customer.
  • It covers orders placed on flowerchildnutrition.com. For subscriptions, it covers the first order only.

To request a refund, email support@flowerchildnutrition.com with:

  • your order number
  • the email address used for the order
  • a short note about what happened

Our team looks into every request and follows up by email.

Damaged, wrong or missing items

Please check your order when it arrives. If something arrives damaged, the wrong item was sent, or something is missing, email support@flowerchildnutrition.com as soon as you can. Please include:

  • your order number
  • photos of the item and the packaging (and the shipping label, if the box was damaged)
  • what was wrong or missing

Lost packages

If your tracking hasn't updated in a while, or it says delivered but you can't find your package, please see our Shipping Policy and then email support@flowerchildnutrition.com with your order number. We'll look into it with the carrier.

How refunds are paid

Approved refunds go back to your original payment method within 10 business days. Your bank or card provider may take a little longer to show it. If it has been more than 15 business days since your refund was approved, please email support@flowerchildnutrition.com.

Subscriptions

For subscriptions, the 30-day guarantee covers the first order only. To change, skip or cancel future subscription orders, see our Cancellation Policy.

Bought on Amazon, TikTok Shop or Walmart?

Chat with us or email support@flowerchildnutrition.com with your order number and which marketplace you bought from, and our team will help.

Questions

Email support@flowerchildnutrition.com. We're happy to help.